> For the complete documentation index, see [llms.txt](https://docs.idrx.co/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.idrx.co/services/redeem-idr.md).

# Redeem IDR

Redeem your IDRX to IDR

Redeeming allows you to acquire Indonesian Rupiah directly to your bank account by burning IDRX tokens through the platform. Please note that if you attempt to burn IDRX tokens outside of the platform, you won't receive the associated funds in your bank account.

{% hint style="danger" %}

* Burning the IDRX token outside the IDRX platform will result in the loss of your funds.
  {% endhint %}

{% hint style="info" %}

* The minimum transaction is 20,000 IDR.
* For large amounts, send your request to <support@idrx.co> to be processed.
* Use a bank or e-wallet account in your own name. IDRX is not responsible if a redeem error occurs due to an incorrect account number.
  {% endhint %}

{% hint style="info" %}
**How a redeem is processed**

1. You burn IDRX on-chain from your own wallet and submit the transaction hash together with the destination bank account.
2. IDRX confirms the burn on-chain (status `PENDING` → `REQUESTED`). A burn that cannot be confirmed within 2 hours is marked `FAILED`; no IDR is sent.
3. The payout is **released by IDRX after review**, not automatically at burn time. Until it is released the redeem stays in `REQUESTED` (or `ACTION_REQUIRED`). This is normal and needs no action from you.
4. Once released, the bank transfer is sent in real-time through BI-FAST (below Rp250,000,000) or through RTGS during banking hours (Rp250,000,000 and above). See [Fees](/services/fees.md) for the fee per rail.

Payouts are released within 24 hours of the burn being confirmed. A burn cannot be cancelled or reversed after it is sent.
{% endhint %}

By following these instructions, you will burn IDRX and receive IDR in your bank account. Here's how to redeem:

**Accessing the IDRX Dashboard**

1. Visit the [home.idrx.co](https://home.idrx.co/) and click the **Get IDRX** button

   <figure><img src="https://3627254584-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FaxcQeErhSMXyyLFdF0D5%2Fuploads%2FX9iKxFKa12HZeDGewB6o%2Fimage.png?alt=media&amp;token=afebadf3-4666-4bdf-ad12-a96c62f72720" alt=""><figcaption></figcaption></figure>
2. Enter the registered email address and password. Then, press the **Login** button.

   <figure><img src="https://3627254584-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FaxcQeErhSMXyyLFdF0D5%2Fuploads%2F6G5enx1WauChVHKfO8Ud%2Fimage.png?alt=media&amp;token=c1fc1508-f020-41a3-9cc6-8d394e76c2fe" alt=""><figcaption></figcaption></figure>
3. Once logged in, navigate to the Redeem tab

   <figure><img src="https://3627254584-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FaxcQeErhSMXyyLFdF0D5%2Fuploads%2F0EbMv97229Uh7HupGdCE%2Fimage.png?alt=media&amp;token=08ee4edd-96be-4852-9111-c624fcbf5954" alt=""><figcaption></figcaption></figure>

**Connecting to Web3 Wallet**

3. Click on "Connect to Web3 wallet."

   <figure><img src="https://3627254584-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FaxcQeErhSMXyyLFdF0D5%2Fuploads%2FnxnxTmMoOiXzS7wTXxRb%2Fimage.png?alt=media&amp;token=02186bd4-980c-46a8-a13d-804c3d8d5a0c" alt=""><figcaption></figcaption></figure>
4. A pop-up will appear, displaying options for your Web3 wallet. Choose the wallet you are using.

   <figure><img src="https://3627254584-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FaxcQeErhSMXyyLFdF0D5%2Fuploads%2FroHDynKmEcBJWl7kNvwf%2Fimage.png?alt=media&amp;token=5af5530f-7a67-4ffa-b664-eecccacaf457" alt=""><figcaption></figcaption></figure>

**Providing Redeem Detail**

5. Choose the network and enter the quantity of IDRX you wish to redeem and your bank account details. Ensure that the recipient's bank account name matches your IDRX account. Press "Review Redeem" to proceed.

   <figure><img src="https://3627254584-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FaxcQeErhSMXyyLFdF0D5%2Fuploads%2F3ptHlKDCS7i23ghbw4lf%2Fimage.png?alt=media&amp;token=dade334c-91fe-4734-b688-6877223aa42d" alt=""><figcaption></figcaption></figure>

**Confirming Redeem Process**

7. You will be see redeem detail. If everything is correct. Click on "Proceed Redeem."

   <figure><img src="https://3627254584-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FaxcQeErhSMXyyLFdF0D5%2Fuploads%2FfyZafg3FizMjdxYixGcQ%2Fimage.png?alt=media&amp;token=84899c4b-fe52-4986-b2f6-a214c84f6df7" alt=""><figcaption></figcaption></figure>
8. Sign the transaction in your wallet. Ensure you have a sufficient gass fee balance to confirm the redeem process.

   <figure><img src="https://3627254584-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FaxcQeErhSMXyyLFdF0D5%2Fuploads%2FY6fWIPPZoCqyuxHVtMP7%2Fimage.png?alt=media&amp;token=1d0087c6-8d0f-48cd-8f7a-dc054ef072cd" alt=""><figcaption></figcaption></figure>

**Transaction Confirmation**

9. If the transaction is successful, you will receive a notification on your screen.

   <figure><img src="https://3627254584-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FaxcQeErhSMXyyLFdF0D5%2Fuploads%2FwBpAwXedR2ytRhrvnPlq%2Fimage.png?alt=media&amp;token=8d9a23e2-8b77-4fd1-8a02-9e4d70d6a3eb" alt=""><figcaption></figcaption></figure>
10. Allow some time for the balance to be successfully transferred to your account.
11. To check the redeem status, go to the Transaction page. You can also filter your transaction history by the transaction type and the blockchain

    <figure><img src="https://3627254584-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FaxcQeErhSMXyyLFdF0D5%2Fuploads%2FKvTypAomLMMHeNFjiJST%2Fimage.png?alt=media&amp;token=84e1167b-0414-41d8-a6ca-18f9dd498107" alt=""><figcaption></figcaption></figure>
12. If you do not receive IDR within 24 hours, please contact IDRX customer support at **<support@idrx.co>**.

Congratulations! You have successfully redeemed your IDRX tokens.
